D365 Project Manager

by Sowmyah Narayanan in Information Technology    12th Apr, 2021       Hong Kong, Hong Kong, Hong Kong SAR

D365 Project Manager


Our client is looking for D365 Project Managers to join their team:


·         Be responsible for the delivery of high-quality CRM projects, ensuring they are delivered on time and on budget. 

·         Lead the develop of relevant project processes and documentation, including project roadmaps.

·         Liaise with PMO administrators to ensure projects are billed regularly and accurately.

·         Determine the needs of each project and the required business resources to implement CRM systems, clarifying and defining the strategy and objectives of each Client.

·         Planning and executing the implementation of CRM, providing regular progress updates to the client

·         Develop and maintain an in-depth knowledge of Client's organization, business needs and challenges of their industry

·         Leading project communication and best practices throughout the system implementation

·         Ensure expectations between the client and the business are set well and maintained throughout the life of the project.

·         Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost.

·         Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement, as necessary.

·         Provide senior management with weekly internal reports outlining the progress of current projects.



Skills and Competencies

·         Certified to deliver projects using the Microsoft Dynamics Sure Step methodology.

·         Strong prioritization, planning and time management skills.

·         Excellent interpersonal and communication skills.

·         Ability to review information objectively.

·         Strong problem identification and resolution skills.

·         Decision making skills.

·         Ability to accurately assess risks and plan to mitigate.


Work Experience

·         Previous experience in a Project Management role.

·         Relevant business experience in the IT services sector.

·         Experience of managing a project budget.

·         Relevant experience in a business-to-business consulting environment.


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Sowmyah Narayanan

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