Customer Success Consultant (IT)

by Pearly Yap in Information Technology    9th Oct, 2019    SGD 3k - SGD 4.5k    Eunos, Singapore

Customer Success Consultant (IT)

Introduction:

Our Client: Facility Management System Industry Location: Eunos (East Area) Working Days: 5 days

Responsibilities:

  • Prepare, schedule, coordinate and monitor the assigned projects to ensure that modules/projects delivered are according to the specifications and are of high quality.
  • Delighting our customers by providing the best solution that matches their business needs. 
  • Cooperate and communicate effectively with project managers and other stakeholders to provide assistance and technical support
  • Lead and manage the requirement gathering as well as the user acceptance testing process.
  • Implement, customize, test and document software applications.

Requirements:

  • Bachelor Degree in Computer
  • Self-responsible for staying abreast of current technologies, industry trends and develop advanced expertise in one of the subject matters (Facility Management, eRecords Management, DBs or Programming, etc)
  • Tech-savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Service-oriented mindset
  • Able to analyze requirements and problems and propose possible solutions 
  • Understand security requirements for internet facing sites
  • Bilingual in English & Mandarin to liaise with China & Taiwan counterparts
  • Able to start work as soon as possible

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Pearly Yap

For more information about this job opportunity please contact our consultant.

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