Customer Service Representative

by Monly Chang in Chemical    5th Sep, 2019    HKD 25k - HKD 30k    Admiralty

Customer Service Representative

Introduction:

Our client, a Chemical Materials Multi-national Company is looking for a high caliber candidate to fulfill the above mentioned position. Details are as followings:

Responsibilities:

  • Handle sales orders, invoices and shipping  and L/C documentations. 
  • Liaise with supply points and logistics partners to ensure timely shipment of orders. 
  • Monitoring, tracking of shipments and advising customers on their shipment status. 
  • Update order performance tracking and complaint log.
  • File all documents in relation to Sales Order. 
  • Ad-hoc assignments.

Package:
  • 13 months salary + performance bonus
  • 15 days - 20 days annual leave
  • Medical and dental insurance coverage

Requirements:

  • Degree or Diploma holder
  • 3 years of I/E Shipping and customer service experience in multi-national company
  • Familiar with L/C
  • Strong in SAP (SD) system
  • MS office and Chinese typing
  • Fluent spoken/written English and Chinese (Cantonese & Mandarin)
  • Good communication skills and a good team player

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