Customer Service Officer (Medical Insurance)

by Monly Chang in Insurance/Pension funding    28th Oct, 2020       Wan Chai, Hong Kong, Hong Kong SAR

Customer Service Officer (Medical Insurance)


Our client, a Medical Insurance Company is looking for a high caliber candidate to fulfill the above mentioned position. Details are as followings:


  • To handle general email inquiries and telephone calls timely and tactfully
  • Communicate with overseas brokers
  • Liaise with internal departments to resolve problems
  • Data entry and provide daily policy administration support
  • Provide administration work
  • To perform any ad hoc tasks as required by the Superiors
  • Being a team player to back up other functions for service continuity


  • Degree holder with minimum 2 years medical insurance experience
  • Good interpersonal & problem-solving skills and attentive to details
  • Sincere, self-motivated, independent, cooperative and able to work under pressure
  • Proficient in spoken and written English 
  • Well-spoken in Mandarin is preferred
  • Proficient in MS office applications

  • 13-month salary
  • Free medical and dental insurance coverage
  • 11 -26 days annual leave

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