Customer Service Officer

by Thanawan Phureewattana in Automotive    22nd Feb, 2021       Rayong, Thailand

Customer Service Officer

Introduction:

Be contact channel of customer enquiry (Demand and Supply) and update relate report to Customer/ Concern department

Responsibilities:

Job Summary:

• Be contact channel of customer enquiry (Demand and Supply) and update relate report to Customer/ Concern department.

• React and Balance the customer requirement versus operation capacity to ensure optimum cost at the right time delivery.

• Cooperate work with Planning and Operation team to ensure shipment on time delivery per customer expectation.

• Cooperate work with Logistics/Forwarder to ensure shipment on time delivery to customer with no impact to quality and cost.

• Analyze and proactive communicate all delivery issues to customer.

• Accountability on customer requirement for both physical product and documentation.

• Support relate document and activity of customer audit

• Ensure customer service procedure align with company compliance and EHS.

Requirements:

Qualifications:

▪ Bachelor's degree in Computer sciences, Business Administration, or related fields

▪ Minimum 5 years of experience in Customer Services/ Inter-market / Import & Export Operation/ Supply Planning or other Supply Chain areas

▪ Project Management.

▪ Good command in English both speaking and writing.

▪ Computer literacy, Excel/ Word required

▪ Experience or familiar with SAP system

▪ Knowledge of manufacturing quality standards. (IATF16949, ISO14001)

Job suggestion for you

Thanawan Phureewattana

Thanawan Phureewattana

For more information about this job opportunity please contact our consultant.

Latest jobs

Project Quality Engineer

by Achara Rodkasem in Automotive
2nd Mar, 2021 THB 50k - THB 60k

Quality Manager

by Achara Rodkasem in Automotive
28th Dec, 2020 THB 10k - THB 14k

Claims Manager

by Thanawan Phureewattana in Engineering
8th Feb, 2021 Negotiable

DCS Supervisor

by Achara Rodkasem in Chemical
2nd Feb, 2021 THB 50k - THB 70k

Cost Accounting Manager

by Pakhawadee Janyou in Food and Beverage
3rd Feb, 2021 THB 10k - THB 10k

Gemini Personnel

Gemini Personnel

Social Links