Customer Service Assistant / Shipping

by Monly Chang in Industrial Machinery/Automation Equipment    12th Oct, 2020       Ngau Tau Kok, Kowloon, Hong Kong SAR

Customer Service Assistant / Shipping

Introduction:

Our client, a Dutch company is looking for a high caliber candidate to fulfill the above mentioned position. Details are as followings:

Responsibilities:

• Provide effective liaison and co-ordination between customers and Hong Kong office, reporting to the Regional Manager
• Supporting sales for products, spare parts and repairs
• Quotation and order handling through ERP system
• Organize shipping-,order- and invoicing activities, including import/export document preparations
• Support the Regional Manager and Business Development Manager with ad hoc admin / projects tasks

Package:

• 12 months salary + discretionary bonus
•  Medical Insurance coverage
•  Public Holidays
•  5-day work

Requirements:

• Degree holder 
• 5-10 years working experience
• Good communication and project management skills 
• Proficiency in MS Office including Word, Excel and PowerPoint 
• Experience with ERP system
• Technical product (mechanical / metal working ) understanding is preferred
• Attentive to details and analytical mind 
• Able to work well independently and meet deadlines 
• Good command of both written and spoken English, Mandarin, Cantonese 
• Willingness to learn and adapt


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