Customer Service

by Thanawan Phureewattana in FMCG    7th Feb, 2020    THB 40k - THB 1k    Chonburi

Customer Service


Focus to Customer requirements




1. Focus to Customer requirements

2. Response and follow up with other function to meet customer requested

3. Strong and solid information sharing

4. Be able to make a plan for materials usage, delivery, inventory management

5. Negotiate suppliers to manage delivery per request

6. Can analyze and provide customer data and evaluate customer performance

7. Must be able to use ERP system



1. Analyze forecast and actual demand and provide data and guideline to team

2. Work closely with site Logistics/Traffic to coordinate daily shipments from plant and to confirm material availability status to satisfy shipping schedule.

3. Works with Customer Service for Customer Communication Needs

4. Resolve customer order related issues/exceptions by working closely with Customer Service Representatives on day to day execution activities

5. Master Scheduler responsibilities as delegated

6. Makes all customer material management decisions based on the data

7. Provide alert/shortage warning when demand coming in stronger than forecasted inventory

8. Owner of the Stock Requirements list for customer materials


Diploma and Bachelor's degree

2 years in marketing,engineering or related field.

Be able to communicate clearly, intellectual in English

Good interpersonal skill, work well with others

Logic thinking, integrated thinking skill required

Good Negotiation skills

Have Analytical skill

Job suggestion for you

Thanawan Phureewattana

Thanawan Phureewattana

For more information about this job opportunity please contact our consultant.

Latest jobs


by Pida Pimnok in Manufacturing
7th Feb, 2020 THB 45k - THB 50k

Production Manager

by Achara Rodkasem in Automotive
7th Feb, 2020 Negotiable

Key Account Manager

by Pida Pimnok in FMCG
7th Feb, 2020 THB 90k - THB 100k

Pipe Fitter

by Thanawan Phureewattana in Oil & Gas
7th Feb, 2020 Negotiable

Gemini Personnel

Gemini Personnel

Social Links