Customer Service

by Dhiviya Thiagarajan in Professional services    6th Apr, 2021       Singapore, Singapore

Customer Service


Our client is looking for Customer Service Executive who can administer sales enquiry, also who can maintain good working experience with internal and external customer.


• Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order
• Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor
• Monitor orders and communicate order status to customers
• Ensure on time delivery and provide full set of required documents to customer promptly
• Ensure proper documentation and all order management processes are in accordance to company policies and guidelines
• Ensure all invoice vouchers are matched and credit note are filled in proper order
• Enter orders / goods receipts into system in a careful and responsible manner
• Establish good working relationship with both internal and external customers
• Provide administrative support and other duties as assigned


• Minimum Diploma or 3 to 5  years of relevant experience
• Computer literate, proficient in Microsoft Excel and Outlook
• Experience with NAV and C4C system will be an added advantage
• Good knowledge of incoterm, import or export document requirement, COO etc
• Able to meet reporting deadlines
• Able to communicate proficiently in English, both verbally and written
• Excellent interpersonal & communication skills
• Independent, analytical and able to work under pressure with a high level of integrity, commitment & resourcefulness
• Team players with positive working attitude

Kindly email to

EA License number: 12C5083    |    EA Registration number: R1437563

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