Customer Service

by Dhiviya Thiagarajan in Professional services    6th Apr, 2021       Singapore, Singapore

Customer Service

Introduction:

Our client is looking for Customer Service Executive who can administer sales enquiry, also who can maintain good working experience with internal and external customer.

Responsibilities:

• Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order
• Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor
• Monitor orders and communicate order status to customers
• Ensure on time delivery and provide full set of required documents to customer promptly
• Ensure proper documentation and all order management processes are in accordance to company policies and guidelines
• Ensure all invoice vouchers are matched and credit note are filled in proper order
• Enter orders / goods receipts into system in a careful and responsible manner
• Establish good working relationship with both internal and external customers
• Provide administrative support and other duties as assigned

Requirements:

• Minimum Diploma or 3 to 5  years of relevant experience
• Computer literate, proficient in Microsoft Excel and Outlook
• Experience with NAV and C4C system will be an added advantage
• Good knowledge of incoterm, import or export document requirement, COO etc
• Able to meet reporting deadlines
• Able to communicate proficiently in English, both verbally and written
• Excellent interpersonal & communication skills
• Independent, analytical and able to work under pressure with a high level of integrity, commitment & resourcefulness
• Team players with positive working attitude

Kindly email to dhiviyat@gemini.sg

EA License number: 12C5083    |    EA Registration number: R1437563


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