Client Service Director

by Claire Feng in Advertising/Public Relations/Marketing Services    16th Sep, 2019    RMB 50k - RMB 65k    Beijing

Client Service Director


Our client is an international design agency with expertise in retail and consumer brands. A Client Service Director is needed in their Beijing Office to profitably grow and manage the business development and strategic account function, ensuring streamlined and efficient project teams for operational excellence in working


1. Grow the business by leading and managing existing clients. Land new business opportunities by identifying
prospects, winning work and building and enhancing client relationships.
2. Own and deliver the budget and annual sales plan. Ensure office, client, project profitability through financial controls.
3. Ensure operational excellence and extremely high levels of strategic account service and creative quality.
4. Lead, recruit, build, train and assess the strategic account team as well as the entire office to ensure capability and
best practices.
5. Ensure profitability by working to price projects appropriately, budget resources carefully and avoid duplication of people and unnecessary efforts. Deliver accurate forecasting with strong client development plans.


  1. Experience in Client Development and winning new business
  2. Ability to understand clients' needs better than anyone else.
  3. Experience working in branding and advertising in FMCG industry
  4. Able to work in an ethical and responsible manner, and lead by example
  5. Experience in delivering on targets and achieving profit

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Claire Feng

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