Account Manager/CS Manager

by Ash Hameed in Healthcare    9th Dec, 2020       Hong Kong SAR

Account Manager/CS Manager

Introduction:

Client is seeking an Accounts Manager / CS Manager in the Medical Insurance Industry

Responsibilities:

Our client is a respectable MNC company and we are now seeking an Account Manager/CS Manager as follows:

Note before:

• This is not a sales role and therefore there are no sales targets to achieve. (other KPIs still apply).

• This is not a call centre/ contact centre working environment

Responsibilities:

• Manage the client retention and account servicing process independently and proactively.

• Assist with clients regarding their questions, enquiries and follow up with them in a timely manner.

• Handle reporting, data management and ad hoc projects as assigned

• Assist in improving operational efficiencies by making appropriate suggestions to the management.

Requirements:

Requirements:

  • Degree holder in business preferred
  • Candidate who has worked for an insurance broker or with an insurance company , he/she should have a strong background in healthcare/medical insurance.
  • Any experience in the insurance industry (IIQE certified) preferred but not a must.
  • Relevant working experience in a client facing role acquired in Hong Kong.
  • Excellent communication, interpersonal and relationship management skills.
  • Knowledge of Indian dialect is essential
  • Proactive, detail minded, efficient.
  • Only Singaporeans
  • MS Office proficient.

Interested candidates, please write in with an updated CV in MS word format to: ashh@gemini.sg 

EA #: 12C5083

Reg #: R1442611

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