by Ash Hameed in Healthcare
9th Dec, 2020
Hong Kong SAR
Account Manager/CS Manager
Client is seeking an Accounts Manager / CS Manager in the Medical Insurance Industry
Our client is a respectable MNC company and we are now seeking an Account Manager/CS Manager as follows:
• This is not a sales role and therefore there are no sales targets to achieve. (other KPIs still apply).
• This is not a call centre/ contact centre working environment
• Manage the client retention and account servicing process independently and proactively.
• Assist with clients regarding their questions, enquiries and follow up with them in a timely manner.
• Handle reporting, data management and ad hoc projects as assigned
• Assist in improving operational efficiencies by making appropriate suggestions to the management.
- Degree holder in business preferred
- Candidate who has worked for an insurance broker or with an insurance company , he/she should have a strong background in healthcare/medical insurance.
- Any experience in the insurance industry (IIQE certified) preferred but not a must.
- Relevant working experience in a client facing role acquired in Hong Kong.
- Excellent communication, interpersonal and relationship management skills.
- Knowledge of Indian dialect is essential
- Proactive, detail minded, efficient.
- Only Singaporeans
- MS Office proficient.
Interested candidates, please write in with an updated CV in MS word format to: email@example.com
EA #: 12C5083
Reg #: R1442611