We are looking for an Account Manager for leading System Integrator in Singapore. Account Managers serve as primary points of contact for clients and act as ambassadors of the company. As such, Account Managers are expected to provide consistent excellence in customer service to uphold the company brand name. To do so, Account Managers must strive to understand client needs and accurately communicate these needs to the project team. Finally, it is of utmost importance that Account Managers take ownership to build client relationships and encourage new and repeat business opportunities.
of major deliverables (i.e. strategic brief, function spec, tech spec,
etc.) to ensure that meet client expectations are met. Procedures and
processes must also be adhered to when delivering client requests.
client issues and to report any unsolved issues to the Director promptly.
up closely with contract(s) and contract renewal(s) for new projects/works
responsible for change of orders, invoices and follow up of payment
quarterly sales quota and ensure project(s)’ profitability.
of and in pursuit of account growth and new business opportunities.
closely with project team(s) in order to maintain continuous knowledge of
project status and aid identification of potential challenges and/or
opportunities within or related to projects.
and represent client goals and interests to the project team.
regular two-way communication between the client and team, so as to
provide a uniform team representation and professional management of
company capabilities and services in order to accurately inform clients
and potential clients of company products and suitable business solutions.
to the Director weekly updates on account activities and follow up
action(s) on pending sales status.
Account Management skills required in order to create, maintain and
enhance customer relationships.
and give attention to details.
goal oriented, persistent and a skilled negotiator.
level of initiative and a team player.
written and oral communication skills.
stressful situations and deadline pressures well.
and carries out responsibilities with minimal supervision.
and people centric.
Kindly share your updated resume to email@example.com
EA License number:
12C5083 | EA Registration number: R1437563